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At Slowy.in, customer satisfaction is our priority 😊 Please read our Return & Refund Policy carefully before placing an order.
✅ If you receive a damaged, defective, wrong, or missing product, you must contact us within 2 days of delivery. 🚫 Products returned after 2 days of delivery may not be accepted.
⚠️ A clear unboxing video without any cuts or pauses is mandatory for any return, refund, or missing item claim.
📹 The video must clearly show: ✔️ Sealed package opening ✔️ Shipping label ✔️ Product condition inside the package
❌ Without an unboxing video, we may not be able to process your request.
To be eligible for a return: ✔️ Product must be unused ✔️ Product must be in original packaging ✔️ All tags, accessories, and invoices should be available
🚫 Returns will not be accepted for: • Used products • Damaged products caused by customer misuse • Products without original packaging
✅ Once your returned product is received and inspected, we will notify you regarding approval or rejection of your refund. 💳 Approved refunds will be processed to the original payment method within 2-3 business days.
📦 In some locations, reverse pickup may be available. If reverse pickup is unavailable, customers may need to self-ship the product.
🛑 Orders can only be cancelled before dispatch. 🚚 Once the order has been shipped, cancellation will not be possible.
If you have any questions regarding returns or refunds, feel free to contact us 😊
📧 Email: contact@slowy.in
📱 WhatsApp/Call: +91 8787040771
🙏 Thank you for shopping with Slowy.in
