At SLOWY, we value your privacy and are committed to protecting your personal information. By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you place an order, contact us, or use our website:
- Full name
- Phone number
- Email address
- Billing and shipping address
- Order details
- Device and browser information
Payment Information
We do not directly collect or store debit or credit card details on our servers. All payments are processed securely through trusted third-party payment gateways.
How We Use Your Information
- Order processing
- Shipping and delivery
- Customer support
- Refund and return handling
- Improving website experience
- Fraud prevention
- Promotional communication
Shipping Partners
We share necessary details such as name, phone number, and address with courier and shipping partners only for successful delivery of your orders.
Data Security
We take reasonable security measures to protect your personal data. However, no online platform or internet transmission is completely secure.
Marketing & Communication
By providing your phone number or email address, you agree to receive order updates, shipping notifications, promotional offers, and WhatsApp, SMS, or email communication. You may opt out of promotional communication anytime.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyze website traffic, remember user preferences, and show relevant products and offers. You can disable cookies through your browser settings.
Your Rights
You may request access to your personal data, correction of incorrect information, or deletion of your personal information by contacting us.
Data Retention
We retain customer and order information only for as long as necessary for legal compliance, tax purposes, business operations, and fraud prevention.
Third-Party Services
We may use third-party services such as payment gateways, courier companies, analytics providers, and marketing tools. These services have their own privacy policies, and we are not responsible for their practices.
External Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies, content, or services.
Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Legal Compliance
We comply with applicable Indian IT laws and data protection regulations.
Policy Updates
SLOWY may update this Privacy Policy from time to time. Any changes will be posted on this page with updated revision dates.