General
SLOWY is an online store offering jewellery, clothing, accessories, beauty items, and related fashion products. By using this website, you confirm that you are at least 18 years old or using the website under parental supervision, and that you agree to provide accurate and complete information while placing orders.
Product Information
We try our best to display products accurately. Slight color variations may occur due to lighting or screen settings. Fashion jewellery may have minor variations in design or finishing. Product images are for representation purposes only. Product availability may change without prior notice.
Pricing & Payments
- All prices are listed in Indian Rupees.
- Prices may change without prior notice.
- We reserve the right to cancel orders with incorrect pricing caused by technical or human errors.
- All payments are processed securely through trusted payment gateways.
- Currently, Cash on Delivery is not available.
Order Acceptance
SLOWY reserves the right to accept or reject any order, cancel suspicious or fraudulent orders, cancel orders due to stock unavailability, and request additional verification if necessary.
Returns & Refunds
Returns are accepted only for damaged products, wrong products, or defective items. Return requests must be raised within 2 days of delivery. A proper unboxing video is mandatory. Product must be unused and in original packaging. Without valid unboxing proof, claims may not be accepted.
Detailed information is available on our Return & Refund Policy page.
Clothing Disclaimer
Customers are advised to check size charts carefully before placing orders. Size or fitting issues may not qualify for return unless the wrong item was delivered by SLOWY.
Prohibited Activities
- Placing fake orders
- Using false information
- Abusing offers or discounts
- Attempting hacking or misuse of the website
- Copying website content, logo, or product images
Violation may result in account restriction or legal action.
Communication
By using our website, you agree to receive communication from SLOWY via email, SMS, or WhatsApp related to orders, updates, and promotions.
Privacy
By using this website, you also agree to our Privacy Policy regarding collection and usage of customer information.
Limitation of Liability
SLOWY shall not be responsible for indirect or incidental damages, technical interruptions, delivery delays caused by courier partners, or customer misuse of products.
Force Majeure
SLOWY shall not be held responsible for delays or failures caused by events beyond reasonable control including natural disasters, strikes, technical failures, government restrictions, or courier disruptions.
Policy Updates
SLOWY reserves the right to update these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page.